Frequently Asked Questions

Do you carry paper patterns?
No, XOXSEW patterns are only available in digital PDF format at this time.
Can I place wholesale orders?
We currently do not carry printed patterns. If you’d like to be informed when they become available, please go to our wholesale info page.

Can you help me resize one of your quilt patterns?
The available sizes are listed in the product description. Most of our patterns include multiple quilt size options that are scaled to size. The quickest way to enlarge or shorten the quilt is by adding borders or by trimming the sides and/or the top and bottom of your quilt equally until you reach your desired size.
Each XOXSEW pattern goes through a rigorous review process to make sure your project goes smoothly. Any modifications would require additional time and testing that we are not able to provide on demand.
Where can I find the colors you used for a particular quilt?
List of fabrics used can often be found in the blog, underneath the quilt’s photo. There are two ways to do this: 1) Go to our website blog and scroll until you find the post about the pattern, or 2) Go to our shop and select the pattern you’re inquiring about. The product description includes a link that will take you directly to the pattern’s blog post.
How do I print the pattern or the templates?
If you don’t have a printer at home, try your local library, or self-service printing services such as your local office supply or shipping stores (e.g. FedEx, UPS, or Office Depot)!

Where’s my download link?
Please check your email’s promotion/spam/junk folders. If you’re still having trouble finding it, please use the contact page and include the name, email and approximate date of your purchase to help expedite the process.
The link is expired. Can you send me a new link?
Click the expired link and it should automatically trigger and resend a new link. If you’re still having trouble, we’d be happy to manually refresh the link and send you a new email. Please use the contact page and include your order number.

Do you offer free shipping?
Shipping is included in the price of the quilts. Unfortunately, we are unable to ship outside of the U.S. Please review our product and refund policies.
Could you make me a custom quilt?
We do not offer custom quilts. Thanks for your interest!
Why do handmade quilts cost so much?
For the CliffsNotes version: making quilts is a skill that takes up a lot of time and materials. If you prefer an in-depth answer, here’s a brief overview of how I quilt from start to finish.